Feedback Matters


Feedback promotes personal and professional growth. Feedback is about listening actively, taking the time to analyse, and then thinking of the best possible solution to perform better.

Effective feedback, both positive and negative, is helpful

Feedback is around us all the time. Every time we have a conversation with someone we communicate feedback. In actuality, it’s impossible not to give feedback.

The person providing the feedback needs to know they have been understood and they need to know that their feedback provides some value.

Feedback is motivating. Feedback from clients, customers, peers, and colleagues can be used to motivate and build better working relations

Feedback is often mistaken for criticism. In fact, what is viewed as negative criticism is actually constructive criticism and is the best kind of feedback that can help to formulate better decisions to improve and increase performance.

Invest time in asking and learning about how others experience working with you. Continued learning is the key to improving.

Feedback is valuable information – it informs decisions

Who would dispute the idea that feedback is a good thing? All can benefit from feedback. Both common sense and research make it clear – feedback and opportunities to use that feedback helps to improve and enhance.

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