Access – Communication – Equality
Professional confidence Bringing into consciousness some of our unconscious responses to work situations can be helpful in exploring our professional confidence. I recently joined a number of my colleagues in a few workshops,...
Feedback promotes personal and professional growth. Feedback is about listening actively, taking the time to analyse, and then thinking of the best possible solution to perform better. Effective feedback, both positive and negative,...
What is accuracy? Accuracy is the requirement for an interpreter to deliver information within a message “in the same spirit, intent and manner of the speaker, with no additions, deletions or alterations to...
In life as much as in work, it’s important to know how to provide feedback to others, effectively and constructively without causing offence.
A dilemma is a situation in which a difficult choice has to be made between two or more alternatives, especially ones that are equally undesirable. A thinking technique can help navigate decision making...
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